This study was carried out by Michlol- the Evaluation and Measurement Unit of the Shalem Fund
The evaluation study examined the effectiveness of “The Good Conversation” initiative, designed to provide social workers with practical tools for conducting adapted communication with people with intellectual disabilities. Twenty-one social workers from 13 municipalities participated in the pilot. They viewed simulation videos, learned the principles of effective communication, and applied them in their work for approximately one month. Findings showed a significant contribution to learning the principles (90%), improved quality of conversation and interaction with service recipients (76%), and increased professional confidence. Participants reported clearer, more respectful, and better-adapted communication, alongside greater empowerment of service recipients. All participants recommended the tool and identified potential for expansion to additional professional audiences.
Keywords: Cognitive Accessibility, Easy Language, Adapted Conversation, Adapted Communication, Social Workers, Intellectual Disability, Simulations, Improved Interaction, Professional Development
To the Good Conversation Project Website >>