This work was supported by a grant from Shalem Fund
This qualitative study evaluated Beit Issie Shapiro’s “Person-Centered Dental Care” model for individuals with intellectual and developmental disabilities (IDD). The model integrates personalized communication, adapted dental treatment, and a multidisciplinary approach. Data were collected through observations and interviews with 26 family caregivers and 17 clinic staff members. Findings highlight that individualized care, empathy, and collaboration improve treatment quality, patient comfort, and continuity of care. Staff developed expertise mainly through practice and teamwork. The model enhances clinical outcomes and patient experience and is recommended for broader adoption in dental services for people with IDD.
Keywords: Person-centered care; Dental care; Intellectual and developmental disabilities (IDD); Beit Issie Shapiro; Inclusive healthcare; Multidisciplinary approach; Oral health; Qualitative research; Caregivers’ perspectives; Disability studies.